HECMS Customer Service Policies

Address:

HECMS
16153 Finland Ave Suite 2C
Rosemount, MN 55068
Phone: 1-866-HPC-2HPC
Fax: 952-431-7506
Email: tlittle@hecms.com

Refund Policy

100% Customer Satisfaction Guarantee
HECMS is committed to 100% customer satisfaction. We strive maintain a solid partnership with all our clients. If you are not completely satisfied with any of our services or products contact us within 10 business days from the receipt of product. We will attempt to rectify any outstanding issues with delivered product within 10 business days. If for any reason we are unable to meet your request we will refund 100% of your money. HECMS reserves the right to cancel, change, extend or modify its services or products. In this instance customers will be notified of these options changes and retained the option to opt out of any provided service or product.

Shipping Info

HECMS provides various levels of products and services. We will strive to supply the individual customers with the best media exchange to meet the needs of their organization. We have the ability to ship product in CD-ROM, DVD, hardcopy, and password protected web based solutions.

Privacy Statement

HECMS upholds the highest standards when in comes to keeping your information private. We will simply stated, not distribute your contact information for any reason to any source outside of HECMS.

HECMS Safe Harbor Statement

While HECMS does all possible to qualify its respondents and ensure data is collected in an ethical and legal manner, we or our affiliates, employees, consultants, printers, and writers cannot be held responsible for the data input by the respondents to this or any study we conduct.